Understanding Clock-In and Clock-Out exceptions
Learn what clock-in and clock-out exceptions exist within the Cezanne Time module and how they can be configured.
To help track and monitor attendance, Exception rules can be enabled on a Clock In / Clock Out plan. If these rules are broken, like an employee failing to Clock In or Out, an exception will be raised to HR Professionals and Line Managers who have been given access to the Exceptions screen.
💡Tip
Have a look at the Time module e-course on Cezanne Academy for in depth learning.
If you need access to the Academy, reach out to your CSM or raise a ticket with our support team.
Exceptions allow you to:
- Create warnings when specific triggers are met
- Allow employees to edit their own timesheets (with approval)
Exception types
| Exception | Detail | Recommendation |
| No Clock-In Recorded | This will raise an exception to an employee’s line manager if they did not clock-in the previous day. | None |
| No Clock-Out Recorded | This will raise an exception to an employee’s line manager if they did not clock-out the previous day (only if they clocked in on the same day). | None |
| Clock in/out manually edited or added by employee | This will raise an exception to an employee’s line manager if they added to or edited a Clock-in/out record. | None |
| Clock in on a non-working day |
This will raise an exception to an employee’s line manager if they clock-in during a day that they are not scheduled to work. This will check against that employee’s working time pattern and absences. |
None |
| Different time zones |
This will raise an exception to an employee’s line manager if they clock into a device set to a different time zone. The second tick-box will check if the time zones are equivalent. If they are equivalent, then no exception will be raised. |
None |
| Clock In – Earliest Time | This will raise an exception to an employee’s line manager if they clock in before the earliest time set. | If employees need to clock in at 9am, we recommend setting the earliest time to be 8:55am |
| Clock In – Latest Time | This will raise an exception to an employee’s line manager if they clock in after the latest time set. | If employees need to clock in at 9am, we recommend setting the latest time to be 9:05am |
| Clock Out – Earliest Time | This will raise an exception to an employee’s line manager if they clock out before the earliest time set. | If employees need to clock out at 5pm, we recommend setting the earliest time to be 4:55pm |
| Clock Out – Latest Time | This will raise an exception to an employee’s line manager if they clock out after the latest time set. | If employees need to clock out at 5pm, we recommend setting the earliest time to be 5:05pm |
| Minimum / Maximum Hours | This will raise an exception to an employee’s line manager if the employee works less than the listed minimum or more than the listed maximum hours. | None |
💡Tip
Want to learn how to use these Exceptions? Have a look at How to create a Clock-In Clock-Out plan.