How Do I Resolve Error 110156

You may encounter the following error when approving a request: “No approver could be found for this process, please contact your administrator about this issue."

This error typically occurs in the following scenarios:

• Approving an absence request for an employee

🔍 Why This Happens
This error message usually appears when the process involves a specific user who is no longer part of the company and is therefore inactive.

✅ How to Resolve It

1. Review and Terminate the Existing Process

   • Navigate to Administration > Processes > Active Process

   • Select the relevant process and click Terminate

   • If there are ongoing tasks linked to the process, the system will prompt you to confirm whether you'd like to terminate them.

     • If you wish to retain current tasks, select No when prompted.
       

2. Recreate the Process

   • Go to Administration > Processes > Activate Process Flows

   • Recreate the process from scratch with the necessary updates.