How do I resolve error 12043?

This article will explain how to resolve error 12043. 'Access Denied'.

Error 12043 typically occurs when attempting to validate a request (e.g., absence, timesheet, etc.) without having the necessary permissions to do so.

To resolve this:

1. Check whether the employee has an appropriate security role by going to "Administration" > "Users".

2. To approve requests, the employee must have at least a "Line Manager" role assigned.