How do I resolve error 5807 or 5808? (timeout error)

This article will explain how to resolve error 5807 or 5808. ' A security violation occurred: trying to retrieve data using 'PERSONABSENCEPLANS_REDUCED'

This error message is typically caused by a timeout or cache issue. 

 

To resolve follow the following steps: 

• Log out of the system. 
• Clear your browser cache and cookies. 
• Open a new browser window. 
• Log back in. 

 

Additionally, to extend the session timeout duration: 

• Navigate to Administration > Users > Select User Account > Session Timeout. 
• Adjust the session timeout limit to a longer duration, such as 120 minutes. 
• To change this for all employees, please navigate to company settings >region and language