Customising email templates
The template feature is a real-time saver, allowing you to mass respond to candidates while still maintaining a personal touch.
You can use the template feature at all stages of the hiring process, as well as in your message centre.
To access and use templates:
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Go to Templates to view your email templates
You have the option to create new templates or customise existing templates to suit your company’s needs.
To input new templates:
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From the left side menu select “Templates”
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Click “+ New Template” to create a new template
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Enter the template name, template type, and template subject.
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Enter the text for the body of the email
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Use “template fields” to auto-populate information, e.g. {my_company_name} will automatically insert your company name.
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Copy the field you want to insert
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Paste as plain text
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Click Save
You can manage the visibility of each template by making it public (shared) or private, depending on your preferences.
Template Sample:
Template Name: Application Unsuccessful
Type: CV Reject
Subject: Job Application Update
Dear {candidate_name},
Thank you for your interest in working with {my_company_name}. There has been a high volume of applicants for this role. We have reviewed your application in detail but unfortunately, we do not feel that you are the right fit for the {job_title} at this time. We would like to keep your CV on file for future job opportunities. If you do not wish us to store your CV please notify me on {my_email}.
{my_name},
{my_company_name}
To edit templates:
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From the left side menu select “Templates”
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Click the “edit” icon on the right side of the template you wish to edit
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Edit the required information
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Use “template fields” to auto-populate information, e.g. {my_company_name} will automatically insert your company name.
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Copy the field you want to insert
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Paste as plain text
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Hit Save