Templates & Emails

This article will explain how to update email templates

The template feature is a real time saver and enables you to mass respond to candidates without losing that personal touch.You can use the template feature at all stages of the hiring process as well as in your message centre.

To input new templates:

From the left side menu select “Templates”
Click “+ New Template” to create a new template
Enter the template name, template type
Upload a file to be attached to your template. Email templates offer the capability to include attachments, such as assessment documents or lengthy job descriptions, streamlining the process of sharing essential information with applicants.
Add the Template subject and Enter the text for the body of the email
Use “template fields” to auto populate information, e.g. {my_company_name} will automatically insert your company name.
Copy the field you want to insert
Paste as plain text
Hit Save

Template Sample:

Template Name: Application Unsuccessful

Type: CV Reject

Subject: Job Application Update

Dear {candidate_name},

Thank you for your interest in working with {my_company_name}. There has been a high volume of applicants for this role. We have reviewed your application in detail but unfortunately, we do not feel that you are the right fit for the {job_title} at this time. We would like to keep your CV on file for future job opportunities. If you do not wish us to store your CV please notify me on {my_email}.

{my_name},

{my_company_name}

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