How Do I Resolve Error 102061

You may encounter the following error when attempting to add an absence for an employee: "It is not possible to save this absence as the dates entered do not include any Working Time for the employee."

 

🔍 Why This Happens

This error typically occurs when an employee does not have a Working Time Pattern defined for the dates being requested.

 

For example:

If an employee is not scheduled to work on Thursdays (i.e., 0 hours are set for that day), the system will be unable to calculate the time off and will therefore block the request.

 

How to Resolve It

  1. Access the employee's "Working & Scheduled Time" details in their record.

  2. Navigate to the "Working Week Pattern" section.

  3. Ensure that a Start Time and End Time is set for each time slice across the working days.

  4. Once the working time pattern is updated, reattempt to submit the request.