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How Do I Resolve Error 102061

You may encounter the following error when attempting to add an absence for an employee: "It is not possible to save this absence as the dates entered do not include any Working Time for the employee."

 

🔍 Why This Happens

This error typically occurs when an employee does not have a Working Time Pattern defined for the dates being requested.

 

For example:

If an employee is not scheduled to work on Thursdays (i.e., 0 hours are set for that day), the system will be unable to calculate the time off and will therefore block the request.

 

✅ How to Resolve It

  1. Access the employee's "Working & Scheduled Time" details in their record.

  2. Navigate to the "Working Week Pattern" section.

  3. Ensure that a Start Time and End Time is set for each time slice across the working days.

  4. Once the working time pattern is updated, reattempt to submit the request.