User Settings
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      Re-Send Welcome E-mail

      The Welcome E-mail is usually sent to new users to introduce them to the system. However, the e-mail may need to be sent again to reactivate a re-hire's user account to give them access back into the system.

      The Welcome E-mail includes their Username and a link to activate their user account and reset their password.

      This article explains how to re-send a Welcome E-mail a user.

      Note:

      • The Welcome E-mail link sent to users will expire 24 hours after it is sent.
      • The Welcome E-mail is not automated and must be manually sent when creating a new user or reactivating a user account using these steps.
      • For more information about setting up a user account, see: Adding a New User
      1. Search for the user you would like to send the Welcome E-mail to using the Quick Search.
      2. Click on the user under the Users category.
       
      3. Click Send Welcome E-mail.
       
      4. The user will now receive the Welcome E-mail.
        • When the user follows the link they will be prompted to change their password and then they can log in.